Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
You will receive a confirmation email once your order has been shipped.
Shipping Times & Costs
Europe
- Delivery time: 5–10 business days
- Shipping cost: Calculated at checkout or free on qualifying orders
Asia (e.g. Singapore, Thailand, Hong Kong)
- Delivery time: 6–12 business days
- Shipping cost: Calculated at checkout based on weight and destination
Other Regions
- Delivery time: 7–15 business days
- Shipping cost: Calculated at checkout
Free Shipping
We offer free shipping on orders over 80 CHF.
This will be automatically applied at checkout.
Tracking
All orders include tracking information.
You will receive a tracking link via email once your order has been dispatched.
Customs, Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Delays
While we aim to meet all delivery estimates, delays may occur due to:
- customs processing
- local courier issues
- high demand periods
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at info@jellybeanclothing.com within 7 days of delivery and we will assist you.
Contact
For any shipping-related questions, contact us at:
info@jellybeanclothing.com